The Answers to most of your questions should be here ………….
Below are some frequently asked questions…Please check the answers below before contacting us, there are over 30 of the most common questions,…….You will probably find your answer here! Just click on the question to jump to the answer •When do you open and when do you close to entries?•I have a defer place from 2018 what do I do ?•I entered the wrong email address with the payment merchant (RiderHQ) what do I do ?•What are the race start times? •When will I get my running number ?•Can I run with my dog?•Can I run with a Buggy or cart ?•Can supporters and pets use the shuttle buses? •Can I change my entry details online?•I cannot now run can I substitute another runner for my place ?•How do I defer ?•Can I just give my number to another Runner ?•I have moved house since I entered what do I do ?•I am travelling by car where do I park ?•I am a wheelchair/Chariot racer or a Visually impaired runner .How do I enter ?•Can I walk the course ?•I think I have requested the wrong tee shirt size what do I do ?•Where can I view the race Licence/Course certificate/Round Table charity registration?•Why is Mad Dog a little more expensive than other runs?•I have children running the crazy Pups …. Will I still have time to run the Mad Dog 10K too ?•Is there a minimum age for the Crazy Pups ?•What is the minimum age to enter the Mad Dog 10K?•What surface is the race run on ?•What charities will benefit this year ?•I am arriving by train which is the closest station?•Can I see a map of the course?•How will I know my result?•Can I run with headphones/ listening to music /using an MP3 player?•Is there baggage store facilities?•What is a technical running shirt ?•Can I enter on the day ?•What time should I arrive at the start line ?•Are there showers?•Where can I view pre race communications and emails ?ANSWERSWhen do you close?We open to entries shortly after 1st October (no exact time or date will be given). We close as soon as we are full, Latest official closing date is 1stJanuary, but you’re having a laugh if you think that will happen! We close as soon as we are full. Mad Dog 8 (2018 event) was full in 1 hour!What Time Is The Race? 3rd Feb 2019 START TIMES ARE : Crazy Pups Fun Run 10:00 Wheelchair athletes 10:30 Main Mad Dog 10K 10:40 When will I receive my running number? Running numbers will be posted out within the two weeks prior to the race, so no matter when you enter, you should receive your running number within two weeks of the race date. If you have not received your running number within 5 days of the race, you need to contact the Race Director. This year we are aiming to post the numbers out (2nd class) on the 21st Jan Most running numbers should be delivered by 26th Jan. Can I run with my dog ?Ironically, NO! Sorry, but our insurance strictly prohibits it! Can I run with a Buggy/Pram/wheelbarrow/Cart etc?Yes, all these are possible so long as 1) There are no sharp or dangerous parts2) You need to start near the back to avoid congestion or impeeding other runners. Are Supporters and their Dogs allowed on the shuttle buses that bring the runners to the start ?Yes they are, the buses are free too (don't forget to take your running number with you to the start) Can I change my entry details online ?You can change your details (club, tee shirt size etc) online BEFORE 10th December prior to the race. I have entered online but my email address has been entered wrongly ?Just log in online using your email and password (it may be the wrong email address! with correct password) and edit your details under the “Edit my details) section SUBSTITUTIONSIf you find out you cannot run BEFORE 10th December .....If you have discovered this before the online entry system has closed (10th December), and you did enter online, you can substitute another runner by logging into the system using your password and email to log in. ONLINE SUBSTITUTION (£2.50 fee applies before we print the bibs) - To do this YOU NEED TO FIND YOUR ORIGINAL CONFIRMATION EMAIL (the one that you got as soon as you entered) Then use that link to log back in and substitute a runner, or make changes such as change of running club. All online changes are to be made before the end of the first week in January as we have to seal the list to order the running numbers After that date please email the race Director with any changes as the data list will have been sealed.If you find out AFTER 10th Dec but before 1st Jan After we seal the list to print the bibs in early January all further changes have to be done via email with the Race Director no more online changes are allowed after 10th December.WE MUST BE INFORMED OF THE TRANSFER, YOU CANNOT SIMPLY GIVE YOUR NUMBER TO ANOTHER RUNNER, YOU WILL BE BANNED FROM ALL FUTURE MAD DOG RACES IF YOU DO.If you are happy for the new runner to run in your bib with your name and get your tee shirt / vest in your size then there is no fee for transfer (The result will still register in the new runners name so long as we are informed) Be aware that If you do this the new runner will have to get your tee shirt in your size, they can only try to change it after 12:00 on Race Day. All tee shirt sizes are subject to availability on the day.If the new replacement runner prefers a new bib with their name and tee shirt size a £5 fee will apply (bibs cost us £3.50)If you find out from 1st January Onwards In the last 3 weeks before the race we cannot substitute any more online. WE CAN CHANGE NOTHING AFTER 1st JANUARY we will be posting out numbers and the lists are sealed.However, if you find you cannot run on the day, you can defer until next year (BUT if you have received your number already you must return it, we must have your unused number back…… no number back…… no defer)You can contact the Race Director by email to arrange this but your number must be posted back NO LATER than 31st Jan 2018 (we go by the postmark).Can I just give my number to another runner?NO! it is dangerous and against the rules. We must be informed of all changes, see substitutions & defer process.If you just give your number to another runner without permission you will be banned from all future Mad Dog races and so will the runner who takes the number from you.We operate an zero tolerance list of banned runners.DEFER PROCESS VERY IMPORTANT The defer process has changed, please read carefullyYou need to tell us as soon as you know you cannot run. If you do so before the race numbers are posted out by email (NOT Facebook, or any other method) ……….Then we will send you an email back to confirm your defer to next year. If you have had your race number and need to defer, then you must return your number BEFORErace day (no defers after 31st Jan 2019 , we go by date your envelope is franked)You need to return the number to .............. Wendy Griffin, Premier Wealth Management Premier House Wight Moss Way Southport PR8 4HQ WE DO NOT ACCEPT DEFERS AFTER 31st JAN 2019.HOW TO CLAIM YOUR PLACE NEXT YEAR IF YOU DEFERIf you deferred from MD8 to MD9 then just contact us between 1st Oct and 1st Dec 2018 and we'll enter you for free.YOU CAN ONLY DEFER A PLACE FOR ONE YEAR, NO MORE. AFTER THAT, IF YOU CANNOT RUN THE SECOND TIME THE PLACE IS LOST.VERY IMPORTANT - The defer process for MD9 has changed. Due to increased costs. Please remember that a defer costs us 2X tee shirts and 2X goody bags. As we only make about £3 per runner we cannot accept that cost.SO……. If you defer from MD9 to MD10, then the next year you will have a guaranteed place, but you must pay a re-entry fee of £12 to claim your place again.You must contact us next year BETWEEN 5th OCTOBER and 1st DECEMBER 2019 to claim your place at MD 10After that date your defer place is lost If you defer your place we will not contact you. If there is no Mad Dog 10 for some reason, your place is lost. We do not give refunds at all.WE DO NOT ACCEPT DEFERS AFTER THE RACE HAS TAKEN PLACE.Unfortunately, all entries are non-refundable and so we cannot provide refunds to runners, primarily because we have already committed the money to the purchase of race supplies. Your deferred number is not "transferable" to anybody else, this is against the rules of the race.I have moved since I entered?CHANGE OF ADDRESS again YOU NEED TO FIND YOUR ORIGINAL CONFIRMATION EMAIL (the one that you got as soon as you entered) Then use that link to log back in make changes such as change of address or Change of Club.All changes are to be made before the 10th December as we have to seal the list to order the running numbers For changes AFTER 10th December email the Race DirectorNOTE - NO CHANGES AT ALL ARE ALLOWED AFTER 1st JANI am travelling by car, where can I park? There are car parking facilities, these will be notified to you prior to the race by information in your race pack and by email. Please share transport if you possibly can, because it relieves the pressure on our parking facilities. Please read your emails prior to race day and you will be given clear instructions as to where to park. IMPORTANT: Because of the number of runners we are using an off site park and ride system. Your running number is your permit. PUT IT IN YOUR CAR WINDOW AS YOU ARRIVE. Details of the car park were sent to you with your running number, but CLICK HEREfor directions.DON'T FORGET TO REMOVE YOUR RUNNING NUMBER FROM YOUR CAR WINDOW AND TAKE IT WITH YOU TO THE START ONCE YOU HAVE PARKED YOUR CARThere is a FREE car park & there are FREE busses for all spectators and runners. The busses should run every 3 minutes, and the journey to the start takes about 4 minutes. Please allow enough time to get yourself and your party to the start area and prepare for the race. (click here for Directions)I am a wheelchair athlete / visually impaired athlete, how can I enter? Wheelchair athletes and visually impaired athletes enter in exactly the same way as everybody else. But, after you have entered, you need to then email the Race Director to inform them of your status. This helps us to put the necessary arrangements in place. If you are a visually impaired runner, then you need to contact the Race Director to arrange for your Guide to be entered for free. Your Guide will not receive a medal or t-shirt. Disabled parking permits are issued to Wheelchair athletes. Is it just for Runners or can I walk ?It is a running event, the vast majority of people run the whole course. In the last few years there have been some people walking to raise money for charity, but even they have run a bit ! We suggest that it is OK for people to "run some, walk some" But so long as you enjoy yourself, you decide what to do ! What if I think I have ordered the wrong Tee Shirt size?The size of the shirt you ordered will be printed on your running number. You can collect this size only. BUT.... if you think you would prefer a different size you can change it after 12:00 (to allow everybody else to get their size first) You can only change it IF YOU HAVEN'T WORN IT !! Where can I view the race licence, the Race measurement certificate or details of the Round Table's charity registration? Just Click Here my friend !Why is the Mad Dog10k a little bit more expensive than other 10k runs?The Mad Dog isn't really more expensive than similar 10k runs, and it's also a little bit cheaper than quite a lot of others! What is different about the Mad Dog is that so much of the money goes into the quality of the race, if you read our feedback pages, you will see that the event puts almost all of the money back into providing a quality package for runners. My children want to run in the Crazy Pups race, can I still run in the Mad Dog 10k race?The Crazy Pups race is a about a 2KM fun run, it starts at 10.00 am. There should be ample time after the fun run for runners to see their children finish the Crazy Pups race and then make their way to the starting line of the Mad Dog 10k race. We would advise you to be changed and ready prior to the Crazy Pups race starting, but there should be sufficient time between the finish of the Crazy Pups race and the start of the Mad Dog 10k race. You can still enter the PUPs run on the day £8:50 (£9:50 on the daycash only) Please make sure your child is safe to eat the contents of the Goody Bag (we cannot be responsible for food allergies) NO ENTRIES TO THE MAD DOG 10K on the day Maximum field 200.Is There a minuimum age for Crazy Pups ?NO! .... The race will be about 1.5/2KM and if parents want to accompany their children that's fine. It's all up to parental descretion.(sorry parents you don't get a medal or goody bag!) We don’t always give out Goody bags for the childre. BUT IF WE DO ..Please make sure your child is safe to eat the contents of the Goody Bag (we cannot be responsible for food allergies) Is there a minimum age to enter Mad Dog ?NOTE the age limit for the main Mad Dog 10K is 16 minimum.What surface is it run on ? The race is run on roads (mostly closed) and footpaths it is NOT run on the beach.What Charities will benefit this year? That all depends on what our current Round Table Chairman decides. Once we know how much there is our Chairman will decide which Localcharities & good causes will benefit. Normally he will try to make sure that lots of charities get a donation. Charities must be local, non-political,non-denominational and not religious. Click here for past beneficiaries of the Mad Dog I am thinking of travelling by train, where is the nearest train station?There are two train stations within approximately 45-55 minutes walk of the course. We would advise you to get to the train station in ample time to walk to the start line, or alternatively get a taxi from the train station. Details are on the directions page.Is there a Map of the course?Click here How will I know my result?The Mad Dog has chip timing, so your result will be electronically recorded as you cross the line. We must have your mobile number if you want to receive a text with your result shortly after the race finishes. We do not pass your mobile number to anybody else. The results will then also be online within 24 hours after the race finishes. Can I run with an ipod/mp3 player?NO. Sorry. It is UKA Rules that you do not do so as there are parts of the course where cars are close to the runners.AreThere Baggage Store Facilities ?Yes in the sports hall, Free service. your baggage label will come with your running number .....Arrive early! What is a "Technical" Running Shirt ?A "Technical" shirt is a running shirt made of special material that disperses the sweat and doesn't soak it up. That way the shirt stays light and cool whilst you're running. The Mad Dog shirts are top quality of a kind not often found at running events. You've been to many events, you've been given many cotton or cheap tee shirts, now come to Mad Dog and get a brilliant running shirt. We see them all the time at running events and on people running locally. I saw 3 at the great north run! They are quality shirts that you'll want to wear! I haven't entered in advance, can I enter on the day? .......No, the Mad Dog 10k run does not accept any entries on the day. However, we do accept Crazy Pup Fun Run entries on the day, subject to the maximum number of entries. If you intend to enter the Crazy Pups run on the day, please be early. We suggest you arrive no later than 9.00 am.What time should I arrive at the start line? There are lots of facilities at the start line, including toilets, refreshments, changing facilities and pre-race massages are available (first come, first served). Therefore, we suggest that Crazy Pup runners who are entering on the day should arrive by 9.00 am. Crazy Pup runners who are not entering on the day and have entered in advance, should arrive no later than 9.20 am. Mad Dog 10k runners should arrive no later than 9.45 am. This gives you lots of time to get changed, use the facilities and get to the start line. REMEMBER ! These are the times to be on site, allow for the parking and short bus journey. ARE THERE SHOWERS ?Yes there are showers, they are the school facilities so it's first come first served...... They were not designed to cope with 2500 people at once ! Where can I see the Pre Race emails that have already been sent ? CLICK HERE